My lovely SL500

My old friend SL500 has given me another gift just a few hours before my flight to Moscow from Irkutsk where I was replacing the robot module or Z-Drive assembly. So I rushed back to the customer’s site to find the following:

2010-11-12T22:38:21.483,      0.0.0.0.0, 510, robot, /usr/local/bin/Ifm, error, 0000, 5069, "Director - putResponse() servo mech reach event 5069 at 2009 tachs, 1849 mils"
2010-11-12T22:39:10.234,      0.0.0.0.0, 510,            robot, /usr/local/bin/Ifm,  error, 0000, 5069, "Director - putResponse() servo mech reach event 5069 at 2008 tachs, 1848 mils"
2010-11-12T22:39:10.291,      0.0.0.0.0, 3202,              ifm,                 ,  error, 3000, 3313, "(request id = HOST/0x101d5a48) IfmMove::doPut(): move back to source from (LMRC) 0,2,1,2 failed, going inop"
2010-11-12T22:39:10.644,      0.0.0.0.0, 3202,              ifm,                 ,  error, 3000, 3322, "(request id = HOST/0x101d5a48) IfmMove::doPut() to (LMRC) 0,2,1,2 : cartridge in hand, going inop"
2010-11-12T22:39:10.680,      0.0.0.0.0, 3202,              ifm,                 ,  error, 3000, 3322, "(request id = HOST/0x101d5a48) IfmMove::commonMoveCommand(): PUT request of tape AB0017L3 from (LMRC) 0,2,3,9 to (LMRC) 0,2,1,2 failed:"

The robot’s hand was frozen and standing still just opposite the slot it tried to load the tape back into. The result code 3313, which means “Put failed”, just seconds that. Since the time was running out the only solution I was able to come with was to manually remove the tape from the robot’s claws and reboot the library. Once I’m back to Moscow will have to call back the customer to find out the current state of the library. So this story will definitely have a sequel. Stay tuned…

Posted on November 13, 2010 at 7:24 am by sergeyt · Permalink
In: Sun

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