RSA AM doesn’t start after kernel upgrade?

If you’ve just upgraded the kernel and your RSA AM server doesn’t start anymore and you see the following error: System was modified beyond the allowed threshold, cannot decrypt.

don’t lose consciousness since there is a simple remedy for that

# su - rsa
$ cd /opt/RSAAuthenticationManager/utils/
$ ./rsautil manage-secrets -a recover

Just enter master pasword at the prompt and you’re golden.

Posted on February 3, 2012 at 11:15 am by sergeyt · Permalink
In: Linux

6 Responses

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  1. Written by Florian
    on June 12, 2012 at 1:48 pm
    Reply · Permalink

    Thanks, you post helped a lot.

    • Written by sergeyt
      on June 12, 2012 at 1:57 pm
      Reply · Permalink

      Hi Florian,
      My pleasure. It’s always good to know that there is a value even in this modest blog.

      Thank you.

  2. Written by Florian
    on June 12, 2012 at 3:30 pm
    Reply · Permalink

    Of course there is, I also maintain a tech blog and no-one comment, ever, but there are readers and it doesn’t mean the content is not valuable.
    The value /is/ in the sharing. Even if it only helps one guy, that’s cool.
    I was digging deep into Oracle and java trying to remove old lock file and pidfiles before reading your entry which worked fine.


    • Written by sergeyt
      on June 12, 2012 at 4:41 pm
      Reply · Permalink

      What you’re saying is very true. That’s essentially why we all do post and share knowledge.

      RSA Authentication Manager is a quite complicated beast as it’s generally a mix of several products and technologies. And it’s uneasy at times to go through all of them to find the real culprit. Thankfully, when I first faced this problem, I had an access to where I found the pill to fix my ache.

      Good luck with your blog, have fun.


  3. Written by daniel
    on July 1, 2012 at 12:27 am
    Reply · Permalink

    thanks, it fixed my issue ( on windows with rsautil.cmd)

    • Written by sergeyt
      on July 1, 2012 at 9:29 pm
      Reply · Permalink

      Hi Daniel,

      Good to know that this easy fix works for the Windows platform too.
      Thank you for sharing your experience.



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